hp5400c scanner not found

[Canon]

wtf, man?

I've used my scanner before... since I formatted and installed winxp home, I've downloaded all ms updates.

Now that I've installe dmy scanner, everytime I run hp precision scan pro it say "the scanner could not be initialized. scanner not found."

Now, windows recognized that a usb device was connected before I installed the hp software. Wtf could be going wrong here?

[steaLer]

the USB cable could be messed up. or the port...

[Canon]

nah, tried both ports... they work with other devices.

The cable is fine too.

w t f...

[@gent-Orange]

Turn on the power? :idea:

[Satanic_Hamster]

A few things you could try...
----------------
Reinstalling your mobo's usb drivers.
----------------
Uninstall the scanner software, shutting down, unplugging the cable, reboot, plug it back in to a different port.
---------------
Take it out and shoot it.

[wtf]

download drivers for the scanner?

[Canon]

What I've done at this point:

> Totally formatted the HD and installed win xp home.
> Downloaded all XP updates and new drivers.
> Updated to the latest mobo bios from msi.
> Downloaded all new usb drivers for the mobo.
> Downloaded and installed latest drivers for the scanner.

[blue]

canon, is it possible the scanner just shit the bed finally?

[Canon]

Nah... the thing turns on... the bulb lights up... all the LEDs indicate functionality. And I've had this thing working not too long ago.

I spent like $300 on it when I bought it so it pisses me off that it's not working.

[Canon]

Alright...

> windows xp recognizes that a usb device is attached to the computer.
> Installed the driver/software combo for the device
> the unrecognized usb device still shows as having no drivers installed for it
> The installed software does not recognize the scanner... and reports "scanner could not be initialized. scanner not found.

[PeregrineFalcon]

to me it sounds like the motherboard USB isnt working correctly. You have Windows XP (has native USB support), you have a working scanner, and working drivers. Only problem can be the USB device on your mobo. Id say make sure you have latest drivers for your mobo.

[Canon]

The scanner isn't working on either the integrated usb 1.1(1.0?) ports or the pci-usb 2.0 ports.

I've updated the via chipset usb drivers... but none of the updates have anything to do with usb 1.1(1.0?).

[ThriKreen]

When you install the scanner drivers, is the scanner itself plugged in or disconnected?

[Canon]

There is nothing so infinitely frustrating & relieving... than to fix a problem without remembering having done anything differently.

Anyhow... it works now. Cheers, and thanks!

[PeregrineFalcon]

awesome good to hear. :-)

I love when problems fix like that...the only prob is when it happens again u can never remember. :-(

[mr_driller]

have a scanjet 5400 or something at home... and it gets not found similar to what you described. I have to shutdown the scanner, and the computer. Then turn the scanner on first and then boot up the machine. Its either that or completely remove all the drivers/software for it, and reinstall the driver/software. It took me a couple time to realize that shutting down the machine and powering up the scanner before the cpu would fix it... really flakey stuff.

[unrequited]

have a scanjet 5400 or something at home... and it gets not found similar to what you described. I have to shutdown the scanner, and the computer. Then turn the scanner on first and then boot up the machine. Its either that or completely remove all the drivers/software for it, and reinstall the driver/software. It took me a couple time to realize that shutting down the machine and powering up the scanner before the cpu would fix it... really flakey stuff.

DRILLAH POST #2!