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ferret
03-31-2005, 10:57 AM
At 4:15AM CST (5AM EST), two redundant UPS units in the datacenter failed at the same time. The primary server that hosts CS 1.6 as well as the webpages was affected. The secondary server that hosts CSS, UT2K4, and HL2DM was not.

I will be working to get everything back up as quickly as possible, but my methods of administrating the server are someone restricted from work.

At this time, all webpages should be back with no lose of data. The CS servers, Teamspeak, and Kanami are still down at this time.

The server came back online at approximately 9:55AM EST.

IMPORTANT NOTICE!

At approximately 4:15AM CST, a pair of redundant Powerware 500KVA UPS units failed creating a power failure in section B of our DLLSTX2 datacenter. Emergency teams were deployed within minutes and power was restored within minutes but intermmittment power outages did occur until 6:45AM CST. Powerware, JT Packard, and electricians are currently onsite with over 100 Planet technicians working to resolve the issue. We do not anticipate any further outages . A formal RFO will be released once the team debriefs. We apologize for all issues that has caused.

ferret
03-31-2005, 11:12 AM
Correction to previous post:

We did not lose power to the server, only network connectivity. The server remained up during the issues, but its network was down. All is well.