WoW Crashes?

[ferret]

Anyone else get fairly frequent crashes while playing WoW? I haven't been paying attention to the crash report details, but it mostly seems to be memory access violations.

I probably crash once every 1.5 hours or so.. Usually right after attacking something, so I come back and am dead.

Anyways. Kamie says it NEVER crashes while she's playing, which is on the same PC. She has her own user in Windows though so maybe I've tweaked some setting on my account that's foobar'ing it.

[PeregrineFalcon]

WoW has crashed only twice for me since it has come out. I do not experience frequent crashes with WoW. Something weird is definately going on. Have you been using their bugtraq reporting system (i.e. clicking submit)? Hopefully if it is a problem not localized to u they will have it fixed. Anyways, next time it happens post info about the report.

[blue]

every time i exit. but i think its cosmos.

[ferret]

Everytime I've clicked Send on their bug reports it would wait a few minutes and come back that it had trouble connecting. But let's see.. I bought the game Friday. Crashed at least 3 times Friday, 3 times Saturday, and at least 4 times yesterday. Kamie meanwhile has been playing since Saturday, at least 8-9 hours of playing, and says its never crashed.

That's what I don't understand. While she's playing under another account on my Windows XP machine, the basic configuration of the two users shouldn't be so different that WoW crashes for me and not her. I have administrative rights and she doesn't, but that shouldn't matter either.

I don't know if WoW stores settings differently for individual user accounts. When I loaded WoW the first time I turned everything in the graphics to high, turned on every effect, etc. Maybe that's a problem, and maybe they're turned off when she's on her account (I can't imagine Blizzard taking the trouble to take Windows XP users into account though)

Other than video settings, I haven't adjusted anything else in the game. Not sound, UI, keys, or anything.

[Ritz]

I have had it for about a week now and I have never had a system crash. There was one time when the server crashed. I have also turned up my video settings to the highest available and i am still not having any problems.

[ferret]

Well this isn't a system crash or blue screen or anything, just the game crashes and it pops up their little bug report. I've seen the server kick me out just once so far, but otherwise all crashes have been on my side.

[Ritz]

ok... I have not gotten any games crashes either. I dont know if it makes a difference but i am using a nvidia 5600.

[Haplo]

Ferret -

Did you install Cosmos UI? I've had it crash twice on me because of that, but that's all it has done. Try uninstall/reinstall if nothing else. Could be corrupted on your profile.

[ferret]

Nope, using the default UI. I haven't installed anything extra.. All default except for the graphics settings.

[Kamie]

It has crashed twice today for me :(

[ferret]

================================================== ============================
World of WarCraft: Assertions Enabled Build (build 4115)

Exe: C:\Games\World of Warcraft\WoW.exe
Time: Dec 13, 2004 5:19:43.265 PM
User: Michael
Computer: KUROSHI
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084)
Program: C:\Games\World of Warcraft\WoW.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 001B:0067F86B

The instruction at "0x0067F86B" referenced memory at "0x90909091".
The memory could not be "written".


WoWBuild: 4115
------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX=00000001 EBX=19242780 ECX=00AA1F00 EDX=00000003 ESI=192427DC
EDI=00000000 EBP=0012FC48 ESP=0012FC28 EIP=0067F86B FLG=00010202
CS =001B DS =0023 ES =0023 SS =0023 FS =003B GS =0000


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0067F86B 0012FC48 0001:0027E86B C:\Games\World of Warcraft\WoW.exe
0067EE62 0012FC80 0001:0027DE62 C:\Games\World of Warcraft\WoW.exe
00674BEF 0012FCA4 0001:00273BEF C:\Games\World of Warcraft\WoW.exe
0048D0CA 0012FD30 0001:0008C0CA C:\Games\World of Warcraft\WoW.exe
0074FCE1 0012FD54 0001:0034ECE1 C:\Games\World of Warcraft\WoW.exe
00744788 0012FD84 0001:00343788 C:\Games\World of Warcraft\WoW.exe
00742FFC 0012FD90 0001:00341FFC C:\Games\World of Warcraft\WoW.exe
004427EE 0012FE58 0001:000417EE C:\Games\World of Warcraft\WoW.exe
0041CA66 0012FE94 0001:0001BA66 C:\Games\World of Warcraft\WoW.exe
0041870A 0012FF0C 0001:0001770A C:\Games\World of Warcraft\WoW.exe
00417E91 0012FF20 0001:00016E91 C:\Games\World of Warcraft\WoW.exe
004041FB 0012FFC0 0001:000031FB C:\Games\World of Warcraft\WoW.exe
77E8141A 0012FFF0 0001:0002041A C:\WINDOWS\system32\kernel32.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

0067F86B WoW.exe <unknown symbol>+0 (0x09320008,0x0F342788,0x00000000,0x0067D005)
0067EE62 WoW.exe <unknown symbol>+0 (0x0048E932,0x00000000,0x00000000,0x00000000)
00674BEF WoW.exe <unknown symbol>+0 (0x00000000,0x3F800000,0x00000000,0x00000000)
0048D0CA WoW.exe <unknown symbol>+0 (0x10B33F94,0x0F39DC08,0x0F39DC14,0x0F39DC14)
0074FCE1 WoW.exe <unknown symbol>+0 (0x09338F08,0x09154008,0x10912888,0x00000000)
00744788 WoW.exe <unknown symbol>+0 (0x109128A0,0x0012FE58,0x004427EE,0x109128A0)
00742FFC WoW.exe <unknown symbol>+0 (0x109128A0,0x3CAC0832,0x0012FE6C,0x09338E48)
004427EE WoW.exe <unknown symbol>+0 (0x00000001,0x09339008,0x00000000,0x09338E48)
0041CA66 WoW.exe <unknown symbol>+0 (0x00000000,0x00000001,0x09339008,0x00000000)
0041870A WoW.exe <unknown symbol>+0 (0x0000000A,0x0040242D,0x00000001,0x0012FFC0)
00417E91 WoW.exe <unknown symbol>+0 (0x0040B034,0x00400000,0x00000000,0x00142395)
004041FB WoW.exe <unknown symbol>+0 (0x70A74187,0x80000002,0x7FFDF000,0xEC132CF0)
77E8141A kernel32.dll GetCurrentDirectoryW+68 (0x00401000,0x00000000,0x78746341,0x00000020)


----------------------------------------
Loaded Modules
----------------------------------------

0x00320000 - 0x003AF000 C:\Games\World of Warcraft\fmod.dll
0x00400000 - 0x00B26000 C:\Games\World of Warcraft\WoW.exe
0x0A290000 - 0x0A2B3000 C:\WINDOWS\System32\rsaenh.dll
0x0B340000 - 0x0B4E6000 C:\WINDOWS\System32\d3d9.dll
0x0B4F0000 - 0x0B4F6000 C:\WINDOWS\System32\d3d8thk.dll
0x10000000 - 0x10069000 C:\Games\World of Warcraft\DivxDecoder.dll
0x132A0000 - 0x132BC000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x1A400000 - 0x1A47B000 C:\WINDOWS\system32\urlmon.dll
0x27A90000 - 0x27B61000 C:\Games\World of Warcraft\dbghelp.dll
0x4F510000 - 0x4FD21000 C:\WINDOWS\system32\SHELL32.dll
0x51000000 - 0x51049000 C:\WINDOWS\System32\DDRAW.dll
0x51080000 - 0x510DD000 C:\WINDOWS\System32\dsound.dll
0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\System32\umdmxfrm.dll
0x5CD70000 - 0x5CD77000 C:\WINDOWS\System32\serwvdrv.dll
0x5ED00000 - 0x5EDC6000 C:\WINDOWS\System32\OPENGL32.dll
0x5EF80000 - 0x5EF84000 C:\WINDOWS\System32\KsUser.dll
0x605D0000 - 0x605D8000 C:\WINDOWS\System32\mslbui.dll
0x63000000 - 0x63096000 C:\WINDOWS\system32\WININET.dll
0x68B20000 - 0x68B3E000 C:\WINDOWS\System32\GLU32.dll
0x70A70000 - 0x70AD9000 C:\WINDOWS\system32\SHLWAPI.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1579_x-ww_7bbf8d08\comctl32.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x71AB0000 - 0x71AC4000 C:\WINDOWS\System32\WS2_32.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x762A0000 - 0x762B0000 C:\WINDOWS\system32\MSASN1.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x771B0000 - 0x772D4000 C:\WINDOWS\system32\ole32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\COMCTL32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\MSVCRT.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x78000000 - 0x78087000 C:\WINDOWS\system32\RPCRT4.dll
0x7F000000 - 0x7F041000 C:\WINDOWS\system32\GDI32.dll


----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 0067F86B)

0067F86B: 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 ................


Stack: 1024 bytes starting at (ESP = 0012FC28)

* = addr ** *
0012FC20: 64 FD 70 00 74 B6 F5 77 6C FC 12 00 54 0E AA 00 d.p.t..wl...T...
0012FC30: 11 00 00 00 6C FC 12 00 54 0E AA 00 54 0E AA 00 ....l...T...T...
0012FC40: 88 A3 24 19 60 72 CD 37 80 FC 12 00 62 EE 67 00 ..$.`r.7....b.g.
0012FC50: 08 00 32 09 88 27 34 0F 00 00 00 00 05 D0 67 00 ..2..'4.......g.
0012FC60: 08 00 32 09 08 00 32 09 88 27 34 0F 00 00 00 00 ..2...2..'4.....
0012FC70: 00 00 00 00 00 00 80 3F 00 00 80 3F 08 00 32 09 .......?...?..2.
0012FC80: A4 FC 12 00 EF 4B 67 00 32 E9 48 00 00 00 00 00 .....Kg.2.H.....
0012FC90: 00 00 00 00 00 00 00 00 00 00 70 44 00 00 A0 44 ..........pD...D
0012FCA0: 00 00 00 00 30 FD 12 00 CA D0 48 00 00 00 00 00 ....0.....H.....
0012FCB0: 00 00 80 3F 00 00 00 00 00 00 00 00 00 00 00 00 ...?............
0012FCC0: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 00 00 .......?........
0012FCD0: 00 00 00 00 00 00 00 00 00 00 80 3F 00 00 00 00 ...........?....
0012FCE0: CD CC CC BE 99 99 99 BE 00 00 00 00 00 00 80 3F ...............?
0012FCF0: 00 00 20 40 00 00 00 00 00 00 00 00 00 00 00 00 .. @............
0012FD00: 00 00 00 00 56 55 55 40 00 00 00 00 00 00 00 00 ....VUU@........
0012FD10: 00 00 00 80 00 00 00 80 6F 12 03 BB 00 00 00 00 ........o.......
0012FD20: 0A D7 A3 B9 0A D7 A3 39 00 00 00 80 00 00 80 3F .......9.......?
0012FD30: 54 FD 12 00 E1 FC 74 00 94 3F B3 10 08 DC 39 0F T.....t..?....9.
0012FD40: 14 DC 39 0F 14 DC 39 0F 00 00 00 00 00 00 00 00 ..9...9.........
0012FD50: 84 FD 12 00 84 FD 12 00 88 47 74 00 08 8F 33 09 .........Gt...3.
0012FD60: 08 40 15 09 88 28 91 10 00 00 00 00 88 3F B3 10 .@...(.......?..
0012FD70: 08 DC 39 0F 08 40 15 09 08 00 00 00 00 00 00 00 ..9..@..........
0012FD80: DC 4C 15 09 90 FD 12 00 FC 2F 74 00 A0 28 91 10 .L......./t..(..
0012FD90: 58 FE 12 00 EE 27 44 00 A0 28 91 10 32 08 AC 3C X....'D..(..2..<
0012FDA0: 6C FE 12 00 48 8E 33 09 48 8E 33 09 F4 01 E8 3E l...H.3.H.3....>
0012FDB0: 00 00 00 80 00 00 80 3F 00 00 00 00 1C FE 12 00 .......?........
0012FDC0: 1C FE 12 00 C7 D9 32 00 C5 1F 33 00 98 9C 32 0D ......2...3...2.
0012FDD0: FB D9 32 00 98 9C 32 0D 40 00 00 00 A2 66 84 45 ..2...2.@....f.E
0012FDE0: 63 F5 B6 41 AB 8F 36 44 00 00 00 00 00 00 00 00 c..A..6D........
0012FDF0: 00 00 00 00 60 35 64 3F 00 00 00 00 F4 01 E8 3E ....`5d?.......>
0012FE00: 00 00 00 80 B0 02 41 00 5C FE 12 00 08 A6 32 0D ......A.\.....2.
0012FE10: 08 A6 32 0D 83 2C 52 5F 5F B3 07 00 44 FE 12 00 ..2..,R__...D...
0012FE20: 59 22 77 00 A2 66 84 45 63 F5 B6 41 00 00 00 00 Y"w..f.Ec..A....
0012FE30: 00 00 00 00 00 00 80 3F 00 00 80 3F 00 00 80 3F .......?...?...?
0012FE40: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 80 3F .......?.......?
0012FE50: 00 00 00 00 E9 3A 58 0F 94 FE 12 00 66 CA 41 00 .....:X.....f.A.
0012FE60: 01 00 00 00 08 90 33 09 00 00 00 00 48 8E 33 09 ......3.....H.3.
0012FE70: 35 91 33 09 08 90 33 09 A0 90 33 09 05 00 00 00 5.3...3...3.....
0012FE80: 01 00 00 00 08 90 33 09 30 91 33 09 11 00 00 00 ......3.0.3.....
0012FE90: 08 00 00 00 0C FF 12 00 0A 87 41 00 00 00 00 00 ..........A.....
0012FEA0: 01 00 00 00 08 90 33 09 00 00 00 00 7C 80 41 00 ......3.....|.A.
0012FEB0: 87 41 A7 70 95 23 14 00 00 00 00 00 45 6E 67 69 .A.p.#......Engi
0012FEC0: 6E 65 20 61 30 63 00 00 AE FD 63 00 00 00 00 00 ne a0c....c.....
0012FED0: CC 5E 15 00 C0 5E 15 00 65 6E 00 00 FC FE 12 00 .^...^..en......
0012FEE0: 20 FB 63 00 C0 5E 15 00 55 53 00 00 00 00 00 00 .c..^..US......
0012FEF0: 87 41 A7 70 95 23 14 00 57 44 42 43 00 00 00 00 .A.p.#..WDBC....
0012FF00: 00 00 00 00 5B 72 CD 37 00 00 00 00 20 FF 12 00 ....[r.7.... ...
0012FF10: 91 7E 41 00 0A 00 00 00 2D 24 40 00 01 00 00 00 .~A.....-$@.....
0012FF20: C0 FF 12 00 FB 41 40 00 34 B0 40 00 00 00 40 00 .....A@.4.@...@.
0012FF30: 00 00 00 00 95 23 14 00 01 00 00 00 87 41 A7 70 .....#.......A.p
0012FF40: 02 00 00 80 00 F0 FD 7F 05 00 00 C0 95 23 14 00 .............#..
0012FF50: B8 3F 3B 00 00 00 00 00 FF FF FF FF F0 2B 3B 00 .?;..........+;.
0012FF60: 01 00 00 00 44 00 00 00 E8 3B 14 00 E8 34 14 00 ....D....;...4..
0012FF70: 48 3C 14 00 00 00 00 00 00 00 00 00 00 00 00 00 H<..............
0012FF80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012FF90: 01 0C 00 00 01 00 00 00 00 00 00 00 00 00 00 00 ................
0012FFA0: 01 00 01 00 00 00 00 00 3C FF 12 00 50 F8 12 00 ........<...P...
0012FFB0: E0 FF 12 00 68 B1 40 00 20 FE 7C 00 00 00 00 00 ....h.@. .|.....
0012FFC0: F0 FF 12 00 1A 14 E8 77 87 41 A7 70 02 00 00 80 .......w.A.p....
0012FFD0: 00 F0 FD 7F F0 2C 13 EC C8 FF 12 00 0F DF 53 80 .....,........S.
0012FFE0: FF FF FF FF E5 B2 E9 77 E0 7C E9 77 00 00 00 00 .......w.|.w....
0012FFF0: 00 00 00 00 00 00 00 00 00 10 40 00 00 00 00 00 ..........@.....
00130000: 41 63 74 78 20 00 00 00 01 00 00 00 6C 06 00 00 Actx .......l...
00130010: 7C 00 00 00 00 00 00 00 20 00 00 00 00 00 00 00 |....... .......
00130020: 14 00 00 00 01 00 00 00 03 00 00 00 34 00 00 00 ............4...


------------------------------------------------------------------------------

================================================== ====================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x1
Number of Processors: 1
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 6
Processor Revision: 2560

Percent memory used: 67
Total physical memory: 1073201152
Free Memory: 345812992
Page file: -1713553408
Total virtual memory: 2147352576

[[gh]Spurty]

Ferret, do you and Kamie have profiles? Different ones?

Does your perchance have Visual Studio or something in the paths?

I've discovered that when this is the case, massive ammounts of ramdomness occur (people have DLLs in their path's which conflict in subtle ways)

[ferret]

Yes, I do have Visual Studio installed. Yes, we have seperate users in Windows XP. But it was crashing for her today as well.

[Haplo]

You can always try to partition a section of your HD off for Visual Studio itself, or uninstall/reinstall both and have VS install after WoW.

I hate memory write problems. It's annoying to diagnose.

[Doc Wattson]

0012FF60: 01 00 00 00 44 00 00 00 E8 3B 14 00 E8 34 14 00 ....D....;...4..

I'm no pro but that line looks wrong to me. It should be 45, not 44.

-Gary-

[[gh]Spurty]

ROTFL .. cause I thought the 01 00 00 00 was supposed to be 00 01 00 00 but I yeild to the Doc

[Princess]

I think it could be your video settings. I had the same problem when I was in Beta and had to switch up some of the graphic settings. For instance, I could never get in the Undercity without it pulling up a screen like that. Then again, I have an integrated graphics card (damn you Dell for no AGP slot!!!). I mostly kept the graphics on low after that, no death effect, etc., but I'm sure you don't have to go to the extreme. Just lower it a bit, maybe change the resolution to 800x600. I would also crash when my video card overheated. It would not be able to handle the graphics and freeze up, but I didn't get the error report for that one. Hope that's the problem and it works out!

[[gh]Spurty]

I've started playing and I had about 6 crashes in 4 hours. I read your comments Princess and tweaked with my graphics, but to no avail.

Most (say, 5 out of 6) of my issues where with math.c so figure its a calculation gone wild issue.

[Fossil]

I havent crashed once while playing WoW.